General terms and conditions for Schwarzwaldcamping Alisehof e.K.

Dear valued Camping Site guest,

 Welcome to our Camping Site Alisehof. We are glad you are staying with us and endeavour to make your stay pleasant and relaxing. Should any reason for a complaint arise, please feel free to contact us.

We kindly as you to observe and comply with the following rules on our site:

 

§1

The touristic camping site is no place for mobile groups of people that don’t practice camping in its actual sense. Furthermore, the site is not destined for people who want to pursue professional or commercial activities on the site. Exceptions to this regulation can only be granted by the camping site management (family Schreier).

§2

Please make sure you give notice at the reception desk when arriving, even if it is a short term visit only. The patients of the massage office Heizmann on the Schwarzwaldcamping Alisehof e.K. compound are excluded from this regulation.

§3

For the fees incurring on this site, please refer to the valid price list

§4

It is not allowed to moat and enclose the site pitches. Furthermore, it is not allowed to carry sewage onto the compound. Please collect sewage and dispose it.  A waste disposal station for chemical toilets can be found in the new sanitary building.

§5

Please keep the sanitary rooms as well as all other facilities on the camping site in a state of the utmost cleaniness. Small children are only allowed to sanitary rooms when accompanied by an adult.

For garbage, a waste collection station is provided left from the new sanitary building. Waste separation rules are to be observed. Therefore, please separate your residual waste from recyclable waste like plastics, cans, paper and glass.

The bins are labeled in different languages and with corresponding pictograms. The disregard of the waste separation rules can cause garbage surcharges determined by the site management.

It is not allowed to dispose of bulk waste on the camping site.

§6

Dogs and cats have to be kept on leeches on the camping site. Please make sure your animals don’t “do their businesses” on the camping site compound. Animal excrements have to be disposed of by dedicated plastic bags. There is a free-of-charge disposal box including a bag dispenser (“Dog Station”) positioned at the entrance to the camping site.

§7

Please respect other guests and avoid peace breaking.

The siesta times are from 12:30am to 2:30pm, night’s rest from 10:00pm to 7:00am.

During the times indicated above, it is not allowed to drive motor bikes, cars and other motor-driven vehicles, to cut the lawn or to cause any kind of noise.

§8

The domiciliary rights are exercised by the camping site management on the entire site management compound. Without giving any reasons, tenancies can be dissolved or evictions can be enforced.  The camping site management has the right to refuse entry to guests, even if a reservation is on hand.

§9

Vehicles of any kind are allowed to go at walking speed only. The dedicated paths have to be used.

§10

Please give notice at the reception desk prior to your departure. Departure is not possible during siesta (12:30noon to 2:30pm) and night’s rest (10:00pm to 7:00am.).

If you would like to depart before 9:00am, please let us know the day beforehand.

Please leave the camping site until 11:00am on the day of your departure unless exceptional agreements with the camping site management were made. The camping site management reserves the right to charge additional day or night stay fees.

Please leave your camping pitch in a state of the utmost cleaniness.

§11

During the winter season, only a limited winter road clearance service might be available over the entire camping site . This includes limited availability of the sanitary facilities as well as the reception desk and the kiosk depending on the site’s occupancy. The winter road clearance is restricted to the main roads.

§12

 

The following cancellation fees incur when reservations are cancelled:

77-42 days before date of arrival:  5 % of the accommodation price plus 15,00 € administrative charge

41-35 days before date of arrival:  10 % of the accommodation price plus 15,00 € administrative charge

34-28 days before date of arrival:  20 % of the accommodation price plus 15,00 € administrative charge

27-21 days before date of arrival:  30 % of the accommodation price plus 15,00 € administrative charge

20-14 days before date of arrival:  40 % of the accommodation price plus 15,00 € administrative charge

13-7  days before date of arrival:  50 % of the accommodation price plus 15,00 € administrative charge

In case of cancellation at a later stage or non-arrival, the full accommodation price will be charged.

The accommodation price is calculated from the valid camping site fees or the lump sum agreed upon as indicated in the reservation.

In case of a premature departure the camping site management reserves the right to charge the camping site fees as originally booked or the partial lump sum for the days that have not been made use of.

We wish you a pleasant stay.

Schwarzwaldcamping Alisehof e.K.

Manuela and Tim Schreier